Solving the US healthcare system’s shortcomings will take many individuals pushing back against the gravitational pull. It will require a more patient centered approach to healthcare services and business decisions based on a new set of principles.
About Meredith Dezutter
Meredith is a designer whose work focuses on creating services, products, and experiences for people; people who bring their unique behaviors, motivations, attitudes, and values to every aspect of their daily lives. Her work introduces design methodologies and tools to integrate the individuality of people into the complexity of health and health care systems. At the Center for Innovation much of her work has focused on designs to improve the communication between care providers and people, whether through new health and care models, redefining where and when care occurs, or by providing a better overall experience. Additionally, much of this work has aligned with trends in health and health care, disruptive technology and social drivers, and sensitivities to a changing competitive landscape with increased financial sensitivity.
Prior to Mayo Clinic, Meredith has over 19 years of global consulting experience in facilitating innovation and co-creation teams as well as identifying and developing design solutions for both products and systems. Meredith has led design research and strategy efforts for innovative health systems, health care service providers, and medical product developers. Additionally, she has delivered lectures and papers on new ideas and methodologies in service design and research to professional societies and corporations. She has a BFA in Industrial Design from Carnegie Mellon University.